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Forensic
Laboratories guarantees a 24-hour turn-around time upon
receipt of the urinalysis samples, regardless of sample
volume. Upon request, GC/MS or LC/MS/MS confirmations are guaranteed
a 48-hour turn-around time. |
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Each
sample and information pertaining to the same is kept
confidential. Results are disclosed to authorized personnel
only; Forensic Laboratories will sign a non- disclosure
agreement if necessary. |
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Forensic
Laboratories will provide toxicology services that will
exceed services received from the agencies previous laboratory. |
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Forensic
Laboratories will guarantee reflected prices for 1 year. |
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Your
agency may obtain supplies at no extra charge for items
such as: |
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Courier
service for sample pick up and delivery to each collection
site will be provided at no extra charge. Pre-paid postage
box mailers are provided when requested. |
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Your
Agency may request on-site telephone training for completing
requisition forms and chain of custody, if needed and
at no extra charge. On-site training is available if requested
in writing. |
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Forensic
Laboratories will analyze each sample. Samples showing
presumptive positive results will be reanalyzed and then
confirmed by GC/MS or LC/MS/MS upon request of the agency. |
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The
organization may customize drug tests to meet their individual
needs of the agency. |
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All
specimens analyzed will have a qualitative result unless
requested otherwise. |
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Each
collection site will receive their own copies of reports
pertaining to their clientele. Reports are securely faxed,
emailed or uploaded to a Web Portal within 24 hours of
receipt. Hard copy reports are then sent by the United
States Postal Service when requested. Summary reports
are available for your convenience and tracking purposes.
The reporting system can be customized to fit the agencies
needs. |
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Forensic
Laboratories will invoice the agency on the last day of
the month. The payment term for each invoice is net 30
days. |
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Each
collection site will be invoiced individually for the
analysis they receive. |
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In
order to cancel this agreement, the agency must provide
30 day written notice. |
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Forensic
Laboratories will provide dedicated fax machines or equivalent
to accounts that qualify. |
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